1. What is the MenuPro Display Series?
The MenuPro Signage Series is a line of durable, high-performance digital displays designed specifically for commercial kitchens and menu boards. They are built to withstand the moisture, steam, heat and humidity of busy kitchen environments while providing seamless integration with digital menu board solutions.
2. What makes the MenuPro Signages different from regular displays?
The MenuPro Signages are built with industrial-grade components, ensuring they can withstand extreme conditions such as high temperatures, and humidity often found in commercial kitchens. They are also equipped with anti-glare, easy-to-clean surfaces, and high-brightness screens for clear visibility in any environment.
Whereas regular displays are designed for home use. They are low in brightness and not durable enough to deal with heat, steam and other kitchen and restaurant elements.
3. Does the MenuPro Signage Series come with pre-installed software?
Yes, all MenuPro Signages come pre-installed with Wauly’s world-class digital signage software. This software allows you to create, manage, and update your digital menu boards and kitchen displays effortlessly.
4. How easy is it to update content on the displays?
Updating content is incredibly easy. With Wauly’s software, you can make changes to prices, images, and menu items in just a few clicks, ensuring real-time updates across all displays. No technical expertise is required, making it user-friendly for everyone.
5. Can I schedule different menus for different times of the day?
Absolutely! You can create an unlimited number of playlists tailored to different times of the day, such as breakfast, lunch, dinner, happy hours, or special events. Scheduling and automating your content is simple and quick.
6. What sizes are available for the MenuPro Signages?
The MenuPro Signage Series is available in various sizes, ranging from 32, 43, 50, 55, 65, 75, 85 inches ensuring there’s a display suited for every kitchen and front-of-house need.
We can also provide you with Easel stands and Totem Standees to house the displays at an extra cost.
7. Are the MenuPro Signages energy efficient?
Yes, they are designed with energy efficiency in mind. Using LED backlighting and smart power-saving modes, the displays minimize energy consumption without compromising on brightness or performance.
8. How durable are the MenuPro Signages in kitchen environments?
The MenuPro Signages are engineered with durability in mind. They are heat-resistant, humidity-proof, and come with a 5 year warranty. These displays are built with industrial-grade materials, ensuring long-lasting performance in even the harshest environments.
9. Can these displays be integrated with third-party kitchen management systems?
Yes, the MenuPro Signages offer seamless integration with most third-party kitchen management and point-of-sale (POS) systems, allowing for easy synchronization of orders, menus, and other operational data.
10. How easy is the installation process?
The Signages are designed for easy, plug-and-play installation. They come with VESA-compatible mounts and can be wall-mounted or installed on counters, depending on your setup. Wauly also provides comprehensive support for installation if needed.
11. What kind of warranty do the MenuPro Signages come with?
The MenuPro Signages come with a standard 5-year warranty, which covers manufacturing defects and performance issues. Extended warranties are available upon request.
12. Can the Siganages be used for more than just menus?
Yes! In addition to digital menus, the MenuPro Signages can be used for in-kitchen dashboards, staff communication, advertisements, and even promotions. They are versatile and can be customized to fit various needs beyond just menus.
13. Are the MenuPro Signages touchscreen?
While the standard MenuPro Signages are not touchscreen, touchscreen models are available for those who require interactive functionality. These can be ideal for self-service areas or customer-facing displays.
14. Are the displays resistant to grease, oil, and moisture?
No, the MenuPro Displays are IP 61 graded. They are resistant to grease and oil sprinkles, making them easy to clean and maintain even in demanding kitchen environments. They are not protected from water, oil and grease being poured on to it.
15. Can I control multiple displays from one central location?
Yes, Wauly’s digital signage software allows you to remotely control and manage multiple MenuPro Displays from a single dashboard. This feature is perfect for businesses with multiple locations or numerous displays within one venue.
16. How do I maintain and clean the MenuPro Signages?
Maintenance is simple. The displays are built with easy-to-clean surfaces. Use a soft cloth with a mild cleaning solution to wipe down the screens, ensuring no grease or residue remains.
17. Can the displays operate in 24/7 environments?
Yes, the MenuPro Displays are designed for continuous, 24/7 operation, making them ideal for fast-paced kitchens or restaurants that run long hours.
18. Do the MenuPro Signages support multimedia content?
Yes, the displays support a wide range of multimedia formats including images, videos, animations, and text overlays, allowing you to showcase dynamic content for promotions, announcements, or special offers.
19. How does the display handle software updates?
Wauly’s software is cloud-based, ensuring that all software updates are automatic and require no manual intervention. This keeps your system secure and up-to-date with the latest features.
20. Is there technical support available for the MenuPro Signages?
Yes, Wauly provides 10am-7pm daily technical support to assist with any setup, usage, or maintenance issues. Our support team is always available to ensure your displays run smoothly.
21. How do I place an order for the MenuPro Signages?
To place an order, you can visit our website and fill out the inquiry form, or contact our sales team directly @sales.waulite.com or Call us at +91 8828117672. Once we receive your order request, we’ll provide a quote and discuss your specific needs.
22. Is there a minimum order quantity for the MenuPro Signages?
No, there is no minimum order quantity. Whether you need one display or thousands, we are equipped to fulfill orders of any size or quantity.
23. What is the lead time for order fulfillment?
Lead times can vary based on order size and availability. Typically, orders are processed and shipped within 2 to 3 weeks. For larger orders, we will provide an estimated delivery schedule during the order confirmation process.
24. Do you provide installation services for multiple screens?
Yes, we offer professional installation services for large-scale deployments, including multiple screens. Our team can manage the installation process efficiently to ensure that all displays are set up and functioning properly.
25. Can you assist with the installation of hundreds of MenuPro Signages?
Absolutely! We have a dedicated team that specializes in large-scale installations. We will coordinate the logistics, schedule installation, and ensure that all displays are properly configured and calibrated for optimal performance.
26. What support do you offer for software installation and setup?
Wauly provides comprehensive support for software installation and setup. Our technical team is available to assist with initial configuration, software updates, and any troubleshooting needed during the installation process.
27. How do I manage multiple menu board software across many displays?
Wauly’s digital signage software allows you to manage multiple menu board playlists and settings from a centralized dashboard. You can create and schedule content for different displays, ensuring seamless updates across all locations.
28. Is it possible to customize the menu board software for different locations?
Yes, our software supports extensive customization for various locations. You can tailor content, design, and scheduling based on specific needs for each restaurant or kitchen, allowing for localized promotions and menu offerings.
29. What if I have specific software requirements for my menu boards?
We understand that every business has unique needs. If you have specific software requirements, our team will work with you to customize the digital signage solution to meet your expectations.
30. Are training sessions provided for managing multiple screens and software?
Yes, we offer training sessions for your staff to ensure they are comfortable using the digital signage software and managing multiple displays. Training can be conducted online or on-site, depending on your preference.
31. How do I troubleshoot software issues with multiple displays?
If you encounter any software issues, you can reach out to our technical support team for assistance. Our support staff is trained to handle troubleshooting for multiple displays and can guide you through resolving any issues.
32. Can the menu board software be updated remotely?
Yes, the menu board software is cloud-based, allowing for remote updates and management of all displays. You can make changes to content and settings from anywhere, ensuring your displays are always up-to-date.
33. Can I purchase an extended warranty for the displays?
Yes, Our screens come with 5 year warranty for added peace of mind. You can discuss your specific needs with our sales team to determine the best warranty plan that suits your requirements.
34. What is included in the warranty coverage?
The warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by misuse, neglect, or unauthorized repairs. For detailed warranty terms, please refer to the warranty policy provided with your purchase.
35. Do you offer exclusive content design services for menu boards?
Yes, we provide exclusive content design services tailored to your brand and specific requirements. Our design team will work with you to create visually appealing, engaging digital menu boards that reflect your brand identity and meet your business needs.
36. How do I request exclusive content design services?
To request exclusive content design services, simply contact our sales team or customer support. We will schedule a consultation to discuss your vision, preferences, and any specific requirements you may have for your digital menu boards.
37. Is there an additional cost for exclusive content design?
Yes, there may be an additional fee for exclusive content design services, depending on the complexity and scope of the project. Our team will provide a detailed quote after discussing your requirements.
38. Do you offer special pricing for large orders of MenuPro Displays?
Yes, we offer competitive pricing and discounts for large orders. The pricing structure may vary based on the quantity ordered, so please contact our sales team for a customized quote that reflects your specific needs.
39. What is the minimum order quantity for receiving bulk pricing?
There is no strict minimum order quantity, but we typically offer bulk pricing for orders of 50 units or more. For very large orders, we can provide special pricing based on the total volume.
40. How do I obtain a quote for a large order?
To obtain a quote for a large order, please reach out to our sales team with the details of your order, including the quantity and any specific requirements. We will respond promptly with a competitive quote.
41. Are there financing options available for large purchases?
Yes, we offer financing options for large purchases to help accommodate your budget. Please contact our sales team to discuss financing plans and terms that suit your needs.
42. Can I combine multiple items in my order to qualify for bulk pricing?
Yes, you can combine multiple items from our MenuPro Display Series and other related products to qualify for bulk pricing. Please speak with our sales team to explore your options.
43. What is the nature of your collaboration with Philips and TPV India?
Our collaboration with Philips and TPV India focuses on leveraging cutting-edge display technology and innovative digital signage solutions. Together, we have developed the MenuPro Display Series, combining Philips’ advanced display capabilities with Wauly’s expertise in digital signage for optimal performance in commercial kitchens.
44. Are the MenuPro Displays available on e-commerce platforms like Amazon?
No, the MenuPro Displays are not available on Amazon or any other e-commerce platforms. They can only be purchased directly through our official channels.
45. Can I find the MenuPro Signages in physical retail stores?
The MenuPro Displays are not available in physical retail stores. They can be purchased exclusively through our official sales channels.
46. How long have existing customers been using the MenuPro Displays?
Many of our existing customers have been using the MenuPro Displays for over 3 years, enjoying the benefits of durable, high-performance digital signage solutions. Their positive feedback highlights the reliability and ease of use that our displays provide in busy kitchen environments.
47. What types of businesses currently use the MenuPro Signages?
The MenuPro Displays are used by a wide range of businesses, including restaurants, cafes, food trucks, catering companies, and hospitality venues. Their versatility makes them suitable for any business needing dynamic and durable digital signage.
48. Do you have any customer testimonials or case studies?
Yes, we have numerous customer testimonials and case studies available on our website. These showcase how businesses have successfully implemented the MenuPro Displays and the impact on their operations, menu management, and customer engagement.
49. Can I see a demo of the MenuPro Displays before purchasing?
We offer demo units for potential customers who want to evaluate the MenuPro Displays’ features and performance. Please contact our sales team to arrange a demo that fits your needs.
50. What support do you offer to new customers during the onboarding process?
We provide comprehensive onboarding support for new customers, including installation assistance, training sessions, and access to our technical support team. Our goal is to ensure a smooth transition and successful implementation of your digital signage solution.
51. What is your return policy for the MenuPro Signages?
We have a 7-day return policy for the MenuPro Displays. If you are not satisfied with your purchase, you can return the product within 7 days for a full refund, provided it is in its original condition and packaging. Please contact our customer service for assistance with the return process.
52. Is an Annual Maintenance Contract (AMC) required for the MenuPro Signages?
No, an Annual Maintenance Contract (AMC) is not required for the MenuPro Displays. Our products are built to last and designed for easy maintenance without the need for ongoing contracts.
53. What software subscription services do you offer?
We offer a free software subscription for the first year with the purchase of the MenuPro Displays. This subscription includes access to our digital signage software, regular updates, and customer support.
54. What will be the cost of the software subscription after the first year?
After the first year, the software subscription will cost Rs. 3,600 per year per screen. This fee covers continued access to our digital signage software, updates, and support. For larger order quantity, our sales team will help you with a special price
55. Can I use other software on MenuPro Signages?
While the MenuPro Displays are designed to work seamlessly with Wauly’s digital signage software, you can use other software. However, compatibility and performance may vary depending on the software chosen.
56. What will be the cost of using other software on MenuPro Signages?
The cost of using other software depends on the specific software provider and their licensing fees. You will need to check directly with the software vendor for their pricing and terms.
57. How do I use other software on the MenuPro Signages?
To use other software, you may need to install it on the display if it supports third-party applications. Please ensure that the software is compatible with the display’s operating system. Refer to the software’s user manual for installation instructions.
58. What makes Wauly’s digital signage software the best choice for MenuPro Signages?
User-Friendly Interface: Wauly’s software offers an intuitive interface, making it easy for users of all skill levels to create and manage digital menu boards.
Seamless Integration: Our software is specifically designed for the MenuPro Displays, ensuring optimal performance and compatibility, which may not be guaranteed with third-party software.
Real-Time Updates: Easily update menu items, prices, and promotional content in real time, ensuring your displays always reflect the latest offerings.
Unlimited Playlists: Create an infinite number of playlists for different times of day or special events, providing tailored content for every occasion.
Comprehensive Support: Our dedicated customer support team is always available to assist you with any queries, ensuring a smooth experience.
Regular Updates: Benefit from continuous enhancements and new features with regular software updates at no additional cost for the first year.
Exclusive Design Services: Access to exclusive design services helps you create visually stunning digital menu boards tailored to your brand.
Proven Performance: Many businesses have successfully used Wauly’s software for years, showcasing its reliability and effectiveness in various environments.
59. What are the specifications of the MenuPro Signages?
The MenuPro Displays come in various sizes, typically featuring high-resolution screens with LED technology. Specific specifications may include:
- Brightness: Up to 500 nits for visibility in bright environments.
- Resolution: Options like Full HD (1920×1080) or 4K (3840×2160).
- Connectivity: HDMI, USB, and wireless options for easy integration.
60. Are the MenuPro Signages suitable for outdoor use?
No, the MenuPro Displays are designed primarily for indoor use, particularly in kitchen environments. For outdoor applications, specialized outdoor displays are recommended.
61. What is the installation process for MenuPro Signages?
Installation can typically be done by a professional installer or your own team. Detailed installation guidelines are provided in the user manual. We also offer assistance and recommendations for certified installers.
62. How do I ensure the longevity of my MenuPro Signages?
To ensure longevity:
- Keep the displays clean and free from dust.
- Avoid exposure to extreme temperatures or moisture.
- Ensure the wiring and power supply are consistently well managed
63. What kind of training do you offer for using Wauly’s digital signage software?
We provide training sessions for new customers, covering software features, best practices for creating digital menu boards, and troubleshooting tips. Training can be conducted virtually or in-person, depending on your preference.
64. Can the MenuPro Signages be integrated with existing POS systems?
Yes, the MenuPro Displays can be integrated with various POS systems to streamline menu updates and pricing. Compatibility may depend on the specific POS system in use.
65. How can I customize the content displayed on my MenuPro Signages?
You can customize content using Wauly’s user-friendly software, allowing you to upload images, change text, and design layouts easily. Our software provides templates and tools for easy customization.
66. What types of content can I display on the MenuPro Signages?
You can display a variety of content, including:
- Menu items with prices
- Promotional offers and specials
- High-quality images and videos
- Custom graphics and animations
67. What happens if my MenuPro Signages malfunctions?
If your display malfunctions, please contact our customer support team for troubleshooting assistance. If the issue cannot be resolved over the phone, we may arrange for a service technician to assess the display.
68. Are there any financing options available for purchasing the MenuPro Signages?
We do offer financing options through select partners. Please contact our sales team for more information about available financing plans and terms.
69. How can I get technical support for my MenuPro Signages?
Technical support is available via phone, email, or live chat. Our support team is dedicated to assisting you with any issues or questions regarding your displays.
70. What is the average lifespan of the MenuPro Digital Signages?
The MenuPro Displays are built to last and have an average lifespan of 5-8 years with proper care and maintenance. The warranty is however available up to 5 years.
72. Why is the warranty limited to 5 years when the screen has a lifespan of more than 5 years?
The 5-year warranty reflects our commitment to providing reliable products while also ensuring that we can offer ongoing support and service. While the MenuPro Displays are designed to last beyond 5 years with proper maintenance, electronic components can experience wear and tear over time. The warranty period allows us to balance the longevity of the product with the unpredictability of hardware performance and potential environmental factors. After the warranty period, we encourage customers to continue using our products with confidence, and we offer support options to assist with any issues that may arise.
73. What safety certifications do the MenuPro Signages have?
The MenuPro Displays comply with various safety and quality standards, including BIS, CE, FCC, and RoHS certifications. Specific certifications may vary based on region.
74. Is there a limit on the number of users for the software?
No, Wauly’s digital signage software allows for multiple users. Based on your plan, you can grant access to as many team members as needed to manage and update content on your displays.
75. How do I keep the software up to date?
Software updates are automatically rolled out to customers with active subscriptions. Notifications will be sent to inform you of new features and updates.
